- Why is the rooms page showing me no available rooms for my selected date(s)? Why is the rooms page showing me no available rooms for my selected date(s)?
Two or more night reservations may be required during some periods. This may cause our availability calendar to show “No Availability” if you're looking for shorter stays. If you're interested in a one-night stay, please call the hotel directly.
- What is your cancellation policy? What is your cancellation policy?
Please see our policies page for full details on our cancellation policy.
- How do I make a reservation? How do I make a reservation? Book directly on our website or give us a call at 830-214-0785!
- What is there to do in the area? What is there to do in the area?
New Braunfels is bustling with activity year-round! Check out our area guide for recommendations.
- Is there a restaurant onsite? Is there a restaurant onsite?
Yes! Our onsite restaurant and bar, Wilhelm & Werner a Texas-style brasserie featuring locally sourced ingredients and inspired flavors, Wilhelm & Werner welcomes our guests to an elevated New Braunfels dining experience.
- Do you offer WiFi? Do you offer WiFi?
Yes! We're happy to offer free high-speed WiFi throughout the property. You'll receive information about logging on at check-in.
- Do you offer breakfast? Do you offer breakfast?
We do not currently offer breakfast, but we are happy to recommend spots nearby. Stop by the lobby from 7:00 am to 11:00 am daily for complimentary coffee!
- Are you pet-friendly? Are you pet-friendly? While we welcome service animals, unfortunately pets (including emotional support animals) are not permitted at our hotel. We are happy to recommend nearby kennels for use during your stay.
- Can I find you on social media? Can I find you on social media? We’re so glad you asked! Yes, and we’d love for you to follow us on Instagram and Facebook.
- Where are you located? Where are you located? The Faust Hotel is located at 240 S Seguin Ave Ave in the heart of historic New Braunfels within walking distance of many favorite downtown shops and businesses.
- What time is check-in and check-out? What time is check-in and check-out? Check-in begins at 4:00 pm. Checkout time is 11:00 am.
- Are you ADA-compliant? Are you ADA-compliant?
Due to the historic nature of our property, our hotel may require the use of stairs and may not offer certain accessibility features of newer buildings. Please see our accessibility page for complete information or call with any inquiries.
- Do you offer parking? Do you offer parking? Yes. We offer valet parking at a rate of $35 plus tax per night, per vehicle. A maximum of two vehicles per reservation is allowed. In addition, we offer self-parking at a rate of $35 plus tax per night, per vehicle. If you need additional options, we’re happy to share nearby parking alternatives.